/identity — professional profile
Bear Cole.
Technology, business & music.
I’m Bear Cole, also known as Bear Gallagher-Cole. I’m based in Tucson, Arizona, and work across web development, technology, operations, music, and DJing.
/about
Technology, people,
and creative systems.
Based in Tucson, I own and operate Free the Line with Deidra Cole. 1st Drop Music operates out of both Tucson and Flagstaff.
The intersection of technology, people, and creativity is where I thrive. The strength of my skill set lies in understanding the reality of a situation rapidly; identifying structure within the chaos; and converting that knowledge into actionable decisions for clients, teams, and technical experts alike.
My experience encompasses managing customer support and hosting organizations; handling escalations and building partnerships; developing training programs; administering essential workplace systems; managing web projects; coordinating event professionals/DJs; and leading an audio department for major corporate events/concerts.
Whether creating strategic plans or executing them—creating a project definition; documenting a process; troubleshooting web infrastructure; coaching a colleague; designing a customer experience; editing media content; or verifying the final result—I adapt easily. Although my work varies daily; my obligation to ensure clarity and reliability remains constant.
My educational background consists of two degrees—a degree in Web & Graphic Design and a degree in Audio Engineering & Studio Recording. A common thread throughout my career path has been my entrepreneurial spirit; wide-ranging technical curiosity; and continuous pursuit of knowledge.
/one person, connected work
Web work.
Music work. Same Bear.
I own and operate Free the Line with Deidra Cole. I also write and release music as Bear Cole and perform as DJ Bear Cole. Bear Cole and Bear Gallagher-Cole are both names I use; these sites cover different parts of my work.
/professional focus
01IT project management
02Technical and customer support leadership
03Training and team development
04Hosting, DNS, SSL, and SSO
05Slack and Zendesk administration
06Google Workspace and Monday.com administration
07Front-end web development
08WordPress administration
09Audio engineering and event production
10Web and graphic design
/organizations & projects
