/field-notes
Work, systems,
and the thinking between.
Practical writing from decades working in technology/web development/support leadership/creative production/and developing Mission HQ.
Is Mission HQ merely another CRM?
Bear Cole evaluates whether Mission HQ is merely another CRM. Bear Cole evaluates traditional customer relationship management versus Mission HQ's use of canonical data, governance, publishing, provenance and a scalable ecosystem architecture.
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A Life Obsessed with Computers and the Internet
Born prior to the availability of the public internet, Bear Cole reflects on a lifetime obsession with computers, web technology, music, infrastructure and developing tools that improve creative work and human lives.
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The Invisible Work Behind a Reliable Digital Ecosystem
Bear Cole describes the invisible infrastructure supporting dependable digital ecosystems, such as domain names, DNS, SSL certificates, authentication, integration, monitoring, recovery and responsible AI.
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What Years of Technical Support Taught Me About Creating Superior Systems
Bear Cole describes how decades of technical support, web development, hosting and digital operations have influenced his method for creating systems that are understandable, recoverable and human-centered.
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Digital Transformation Is Not Merely Purchasing More Software
Bear Cole defines why digital transformation involves canonical data, cohesive workflows, human adoption, effective automation and measurable operational results.
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Creating technology for creative businesses: Where art, operational processes and data intersect
Bear Cole describes how canonical data, connected assets, responsible AI and thoughtful systems enable creative businesses to be supported without limiting the creative process.
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